Managed Service

We offer 24/7 proactive monitoring, resolving and managing client’s environment. Our three level of managed service and  AWS certified expert engineer enables us to provide managed service which can addition or strengthen your team. Our Managed service often extends our other cloud services, where ongoing support is necessary to strengthen an in-house team.

Monitor

24/7 monitoring,
examine an issue,
escalate the issue based on company procedure.

ReSolve

24/7 monitoring,
examine an issue,
resolve the issue by AWS expert
escalate the issue based on company procedure.

Manage

24/7 monitoring,
examine an issue,
resolve the issue by AWS expert
escalate the issue based on company procedure.
Daily backup to Complete infrastructure management.

Service

Monitor

Monitor

Monitor

Watch

24/7 Monitoring with operation staff

HelpDesk

24/7 Phone/Chat support

Resolve

24/7 team with engineering staff to examine and resolve issue

Manage

24/7 team with engineering staff to fully manage infrastructure

Contact us for a FREE consultation