We offer 24/7 proactive monitoring, resolving, and managing of the client’s environment. Our three levels of managing services and AWS certified expert engineers enable us upkeep the cloud environment which strengthens your team. Our managing services often extend to our other cloud services, where ongoing support is necessary to strengthen an in-house team.
Examine an issue
Escalate the issue based on company procedure
Resolve the issue with an AWS expert
Daily backup to complete infrastructure management