Custom CRM For Dayana PolyPlast

Manufacturing

Flexible Packaging raw materials are like commodities, their prices change daily. With custom CRM app Dayana team's goal is to keep their clients self sufficed and informed about price changes, quotations, invoices, update delivery schedules, details, instant communication etc.

Custom CRM Solution
PROBLEM
Manual Communication and Human Errors

Dayana PolyPlast is a global company with its offices in different parts of the USA, Europe, Australia, Africa and Asia. They are one of the major manufacturers and exporters of flexible packaging solutions. Because of daily changes in rates of raw materials, it was tough for team members of Dayana to keep their clients and prospects informed on a regular basis. There weren’t any ready made solutions available which could easily be blended into their workflow.

Dayana Polyplast is a world class house manufacturing varieties of bags used in industries like Fertilizer, Cement, Sand, Food Grains, Sugar, Cattle Feed, Pulses, Spices, Agro Products, Minerals, Resin, Polymers and Rubber.

quick communication
solution
Quick Communication and Availalbe on Any Device

Custom CRM for Dayana provides a feature where the team members can communicate with customers using a same platform which is available on any device and anywhere. Dayana’s team can create instant general quotations and send it to all the customers who are using the same product.

If an issue comes up, I can call them at any time, and it’s resolved within 24 hours.

Pragnesh Patel, Managing Director, Dayana PolyPlast

solution
Instant Notification on Price change

When the admin updates the prices at back-end of software, the prices of all the products will be updated and notifications will be sent to all the customers with the updated prices of respective products. Customers will receive an email for the same. Further, the customers also have an option of logging into Dayana CRM app and have a look at the updated prices.

Dayana Edit Invoice

The new software product provides the labor equivalent of two full-time employees, foreshadowing significant company cost reductions. In addition to ongoing problem-solving, Sunflower Lab soon will expand from targeting distribution to developing manufacturing solutions.

Pragnesh Patel, Managing Director, Dayana PolyPlast

Order List
solution
Region and Overall Business Intelligence Reports

The administrator already has an overall view of what’s going on in each region. So the admin can run a quick KPI matrix per region and also check the overall performance. A quick task allocation and tracking helps the team stay organized and the easy task reminder feature makes sure that they will never delay or miss a client’s deadline.

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